Your Hotel is beginning to show it's age!!+

I very much like your Hotel but I was surprised to see the state of the room during my last stay. Bathroom needs urgent refreshing; the bedroom needs refurbishing. Its like a "modern apartment" that that during 20 years and has never been redone. Also in the new wing, above the garage, the parquet floor is VERY DANGEROUS! MY WIFE ALMOST HAD AN ACCIDENT WHEN SHE WALKED DOWN IN HIGH HEELS. Putting simply a sign is ridiculous; your responsibility is still engaged, You should put a carpet of at least 1.50 meter wide to avoid accidents. I very much like your Hotel but I was surprised to see the state of the room during my last stay. Bathroom needs urgent refreshing; the bedroom needs refurbishing. Its like a "modern apartment" that that during 20 years and has never been redone. Also in the new wing, above the garage, the parquet floor is VERY DANGEROUS! MY WIFE ALMOST HAD AN ACCIDENT WHEN SHE WALKED DOWN IN HIGH HEELS. Putting simply a sign is ridiculous; your responsibility is still engaged, You should put a carpet of at least 1.50 meter wide to avoid accidents. needs renovation

Reeve Consortium meeting+

The hotel remains a favorite of mine (we held our first meeting here over a decade ago). The location is incomparable; staff are warm, efficient and highly accommodating; the sleeping rooms and appointments all topnotch; food and service excellent. Breakfast is especially wonderful!

Great product but inconsistent service+

Zurichberg is a lovely venue ... no doubt. Rooms are well designed and pleasant, restaurant is equally pleasant and sitting outside when the sun is shining is obviously superb. That said there is a downside ... and this is not the first time we have observed this .....and that is the inconsistency of service. Sometimes staff is warm, welcoming and attentive, sometimes one feels ingored by the staff or one is not treated as a guest, but rather as a bothersome subject. I don't feel that in general the staff really understands what "hospitality" means and how to demonstrate this in their daily jobs That is a pity, since the product itself is excellent. I would recommend the hotel, but with the above limitations. I personally think that with training and improved staff selection, problems could easily be resolved. Interesting design, attractive building with an intimate character superb Reasonably good breakfast buffet ... neglectful service, almost unfriendly See my various comments. Again, beautiful venue and setting, so all the ingredients available for a 5* experience. Very inconsistent service .... sometimes friendly ahd helpful, sometimes unfriendly and denying Great rooms, well designed. Only comment would be that a city hotel of this level one would nowadays expect a safe in which a laptop can be stored. Great rooms, well designed. Only comment would be that a city hotel of this level one would nowadays expect a safe in which a laptop can be stored.

Very good+

Overall very good. Had a cocroach in my room in the evening.

Alles top+

Always a pleasure to stay at this nice location In the room you could hear the elevator

Nice view. A design+

Nice rooms, free wifi, included breakfast and free parking makes it great for the price.