View photos
Zermatt, Switzerland
Scenic mountain views • Unique setting • Off the beaten path
With its dream location in natural surroundings, beside the slopes and close to the village centre, this cosy luxury hotel CERVO in Zermatt stands out with its contemporary design mixed with hunting lodge and alpine themes.
It was opened in December 2009 and consists of five chalets with spacious rooms and suites, totally of 28 rooms, 3 junior suites and 2 suites. All the chalets contain a private wellness area with sauna, sanarium, Jacuzzi, massage shower, foot bath, massage room and a room to relax in with fireplace. Each chalet can be reserved as a unit and offers space for up to 10 people.

Or you can book an individual room for a dream holiday for two. An already existing chalet built in 1950 has been converted for the new era into the reception, lobby, lounge, bar and restaurant. Everything which is on the menu has been carefully selected. Terrace with view of the Matterhorn, old Swiss chalet dining room and stylish bar are ideally situated to have lunch, Après-Ski and dinner.

It takes only 10 minutes on foot from Zermatt Station to reach the boutique hotel CERVO. From the valley station of the Sunnegga funicular you arrive directly at the entrance to reception. And in reverse straight back to the train and so onto the slopes. The situation between the edge of the forest and the outskirts of the village is unique and guarantees relaxation. In the luxury hotel CERVO you are very close to nature and – if you wish – also very quickly in the centre of Zermatt. All rooms have direct or side view of the Matterhorn.

Premium Switzerland Extras
  • Whatever you are looking for – we organize it for you!

    Here is a glimpse on how we can help you:

    • Room arrangements (like romantic decorations or connecting rooms for your family)
    • support in your arrival/departure
    • table, spa or tee-time reservations
    • or anything you can think of

    We are here for you – also during your stay - per phone, e-mail or whatsapp!

    Unique Concierge Service

    Support from our concierge team from the moment you book, throughout the stay until you are back home

    Best available rates

    We guarantee the best price for your stay!

    Tasty wine

    Enjoy at home - We´ll send you tasty wine after your stay!

General Hotel Information

Reasons To Go

Scenic mountain views/Unique setting/Off the beaten path/

Hotel Overview

Excellent service/Fine dining/Indoor pool/


Pay on arrival/Direct online booking/

Book rooms

General Hotel Information

  • TV & Internet

    Satellite TV / Internet access / Flatscreen TV / Free wifi everywhere

  • Transfers

    Free shuttle service

  • Pets

    Pets allowed

  • Reasons To Go

    Scenic mountain views / Unique setting / Off the beaten path

  • Hotel Overview

    Excellent service / Fine dining / Indoor pool

  • Extras

    Pay on arrival / Direct online booking

  • Business

    • Event rooms

      2 rooms available

    • Spa and wellness area

      • Facilities

        Sauna / Steam room / Relaxation rooms / Whirlpool / Rain shower

      • Family

        • Services


        • Food and drink

          • Accreditation

            13 Gault Millau

          • Islamic travel

            • Food

              Pork-free cooking arrangements (on advance request)

            • Women

              Female spa therapists

            • Bedroom

              Female housekeeping and room service staff / Non alcoholic minibar

            • Facilities

              Prayer times according to local time

            • Eco-friendly Travel

              • Protection of natural resources

                Energy conservation measures / Separation of waste for recycling / Conscious waste reduction

              • Food and toiletries

                Local produce

              • Chinese travel

                • Food

                  Tea offered as welcome drink (on advance request) / Soup or noodles from minibar/room service

                • Facilities

                  Slippers available in room

                • Romance

                  • Reasons To Go

                    Perfect for proposals / Perfect for honeymoons / Perfect for babymoons / Romantic atmosphere / Peaceful surroundings / Perfect hideaway

                  • Hotel Overview

                    Excellent service / Fine dining

                  • Boutique Hotel

                    • Reasons To Go

                      Cosy & personal / Stylish interior

                    • Hotel Overview

                      Excellent service / Fine dining

                    • Extras


View more
Customer rating
rated  / 5

Cervo Fan+

Thank you to all the Staff at Cervo for making our holiday extra special. We are privileged to stay in many hotel around the world but can honestly say Cervo is our favorite. It feels like home. It’s like a buffet of our favorite things, Food, Ski, Wine, Après Ski, Music and Friendly Staff. Cant wait to return. Counting down the days Cervo Fan Dennis and Liezel V. We Love Love it Good Selection. Thank you To all the staff Best in Zermatt!!! Love it The best Great value Thank you to all the Staff Nice and clean Beautiful and very clean!

Liezel V.

Wonderful holiday in beautiful Zermatt. Centrally located but with the feel of an exclusive hideaway+

Our stay at the Cervo had everything we could wish for when it comes to skiing, apres ski, relaxing, and enjoying good food. Cervo’s lovely staff made sure we felt welcome and right at home. Even when it came to my food allergies: nothing seemed to be a problem. (the latter (for me) is a huge achievement. Amenities were excellent and chalet spa was in pristine condition. Would absolutely recommend to anyone looking for either a romantic and a relaxing stay, an unpretentious yet exclusive active holiday, or all of the above if you don’t want to choose . Will visit again soon!


Relaxed and extremely comfortable+

I like the room a lot but please get new pillows. The ones you have now are not very comfortable.

David P.


Everything about our stay was fantastic. The room, food, and of course the staff. We absolutely loved our accommodations and would most certainly come back. Thank you!

Lance B.

Top quality service and staff.+

I sent you an email last week. Refer to same. Unique and excellent Very picturesque Beautiful design and individual drinks. Excellent. Breakfast outstanding. As good if not better than any other breakfast I have ever had. We ate in the Ferdinand's Restraunte. The design and decor is amazing. A thing of beauty. We personally don’t like the concept of cooking our own meat on the grill. If we had know in advance we would have eaten in Puro. That’s is the only negative. Perhaps it should be made clearer to guests of the concept. The food was still very good. Again design, decor and most of all the attention to detail is hugely impressive. This was a key factor for us. The only thing I would like to see is that if you could leave your ski’s and ski boots in Cervo when staying in the Overlook. I would be willing to pay for this service and it would be a concern when recommending the Overlook. The price is expensive but quality costs money. Beautiful design and decor.


Poor consistency in customer service and guest requests+


I'm almost 10 years in Zermatt during New Year season and CERVO is the main hotel for my family I would expand the wine card Our room had lack of wardrob place: even for 2 adults it is only 1 place in the slipping area with a wardrobe - it is too small...

Oleg Y.
Contact us
Your hotel expert
I will take care of your holiday planning. The perfect hotel is just a conversation away!Contact Patricia:


2x consecutive winner of best travel platform

We are processing your request…

Premium Switzerland is a proud member of