free night stay with exceptional service+

I actually won a free night stay at the hotel from a contest by Girlfriend's Guide to Zurich. I really enjoyed my stay at Cervo. My husband and I and our small dog had a wonderful time. We were treated like paying customers and that made us feel good. Some places could have treated us badly simply because we didn't have to pay for the room, but Cervo did their best to make us feel important. Our room was wonderful. I like the location of the hotel. It's far enough away from the bustle of the city, but close enough to enjoy the view and the sounds of the city. We particularly enjoyed the view of the Matterhorn from the restaurant terrace. Breakfast was delicious. The indoor spread was magnificent and the food from the kitchen was splendid. We enjoyed lunch and dessert out on the terrace as well. We had brought a bottle of wine with us and everyone was so kind to allow us to drink it on the terrace of the restaurant, the night the Matterhorn was illuminated for the 150th anniversary. I can not express how wonderful our stay was. We enjoyed the solitude of our room and the quiet around us. My husband and I may have enjoyed a free night's stay at Cervo, but we have decided we would love to come back for another visit for a much longer time. It felt like a wonderful holiday. You've got a new paying customer. Thank you so much for your fabulous service!

perfect+

perfect stay

Great view and stay+

it is better to seeing at site rather than seeing pics in the homepage.

We only stayed one night and we really loved Cervo! The room and the hotel interiors are great, we loved both the bars and the breakfast was fantastic. All the staff we met were lovely and super helpful. The only downside to our stay was that there was a party on at Fredericks the night we stayed which was very loud, went on unbelievably very late and made it very difficult to sleep. For us this was a shame given the otherwise very peaceful location (and our 9.00am skiing lesson!) We visit Zermatt alot and although we much preferred Cervo to other hotels that we stay in in Zermatt, I would be worried about staying again for this reason ... its nice to be able to choose yourself when to party and when to sleep :) Best Neil Devaney

We loved the hotel, decor, rooms, restaurants and wonderful staff. A terrific holiday for all. Our only suggestions would be: better access/value for family room vs two separate rooms and the addition of a small fitness centre. Fitness area would be a bonus, plus a swimming pool It is expensive for a family to stay as there are no family rooms.